Terms & Conditions

Terms & Conditions

Welcome to RK Naturals. By accessing or using our website, placing an order, or purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. Acceptance of Terms

By accessing our website or purchasing products from RK Naturals, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or purchase our products.

2. Definitions
“We,” “us,” and “our” refer to RK Naturals.
“You” and “your” refer to the customer or user accessing our website or purchasing our products.
“Website” refers to pathimugam.in and its associated pages and services.
3. Products & Availability

All products displayed on our website are subject to availability.

We reserve the right to modify, update, replace, or discontinue any product without prior notice.

Product images are provided for representation purposes. Since our products may include natural, herbal, botanical, or plant-based ingredients, colour, size, shape, aroma, texture, and appearance may naturally vary from batch to batch.

4. Pricing
All prices are displayed in Indian Rupees (INR) unless otherwise stated.
Product prices may change without prior notice.
We make reasonable efforts to ensure that product prices and information displayed on our website are accurate.
In the event of an obvious pricing, product, or listing error, RK Naturals reserves the right to cancel the affected order and inform the customer.
5. Orders

When placing an order, you agree to provide accurate and complete information, including:

Full name
Delivery address
Phone number
Email address
Payment information

Orders are subject to acceptance and product availability.

RK Naturals reserves the right to refuse or cancel an order in circumstances such as incorrect pricing, product unavailability, inaccurate customer information, payment issues, or suspected fraudulent activity.

6. Payment

Payments must be completed using the payment methods available on our website.

You are responsible for providing accurate payment information and ensuring that the transaction is successfully completed.

An order will be processed after successful payment confirmation.

7. Shipping & Delivery

We aim to process and dispatch orders as quickly as possible.

Delivery times may vary depending on the destination, courier or postal service, weather conditions, holidays, operational delays, and other circumstances beyond our control.

Estimated delivery timelines, where displayed on the website or during checkout, are only estimates and are not guaranteed.

RK Naturals is not responsible for delays caused by third-party courier or postal services.

Shipping charges, if applicable, will be displayed during checkout.

8. No Return & No Refund Policy

RK Naturals follows a No Return & No Refund Policy, subject to applicable consumer protection laws and regulations.

All purchases are considered final once the order has been placed and payment has been completed.

We generally do not accept:

Product returns
Refund requests
Exchanges
Order cancellations after confirmation
Returns due to change of mind
Returns for opened or used products

If you receive a wrong, defective, or seriously damaged product, please contact us as soon as possible with your order details and clear photographs of the product and packaging.

RK Naturals will review the matter and, where appropriate, determine a suitable resolution in accordance with applicable law and our policies.

9. Natural Product Disclaimer

Some RK Naturals products may contain natural flowers, herbs, spices, teas, or botanical ingredients.

Natural products can have variations in:

Colour
Size
Texture
Aroma
Taste
Appearance

Such natural variations do not necessarily indicate a defect or quality issue.

10. Product Information & Health Disclaimer

The information provided on our website about herbs, flowers, teas, botanical ingredients, and other natural products is intended for general informational and educational purposes only.

Our products are not medicines unless expressly stated otherwise and are not intended to diagnose, treat, cure, or prevent any disease.

Any traditional uses or potential benefits mentioned on our website should not be considered medical advice or a guarantee of health results.

If you have allergies, are pregnant or breastfeeding, take medication, or have an existing medical condition, please consult a qualified healthcare professional before consuming or using herbal or botanical products.

11. Intellectual Property

All content available on the RK Naturals website, including:

Logos
Brand names
Text
Product descriptions
Graphics
Images
Videos
Website designs

is the property of RK Naturals or its respective content owners and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without prior written permission.

12. Limitation of Liability

To the extent permitted by applicable law, RK Naturals shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Where liability is legally established, our liability shall, to the extent permitted by law, be limited to the amount paid for the relevant product or order.

13. Indemnification

You agree to indemnify and hold harmless RK Naturals, its owners, employees, representatives, and affiliates from claims, losses, liabilities, damages, or expenses arising from:

Your misuse of our website or products
Your violation of these Terms & Conditions
Your violation of applicable laws or regulations
14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the applicable courts and jurisdiction in Tamil Nadu, India, subject to applicable law.

15. Changes to These Terms

RK Naturals reserves the right to update or modify these Terms & Conditions at any time.

Any changes will become effective once they are published on this website.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms & Conditions.

16. GST Invoice

RK Naturals currently does not provide GST invoices for purchases made through our website, unless otherwise stated.

If you require a GST invoice, please contact us before placing your order to confirm whether one can be provided for your purchase.

17. Shipping Tracking

Shipping tracking availability may vary depending on the courier or postal service used for your order.

Where tracking information is available, it may be shared with you after dispatch.

Delivery updates may also depend on the tracking facilities provided by the respective courier or postal service.

18. Customer Service

For questions, concerns, or enquiries regarding your order or our products, please contact us.

RK Naturals

3.3.20A3, Bharati Nagar
Akkammapettai, Sankari
Salem, Tamil Nadu – 637301
India

Phone: +91 8072396219
Email: rkpathimugam@gmail.com
Website: pathimugam.in

We aim to respond to customer enquiries as soon as possible.

RK Naturals

Thank you for choosing RK Naturals.