Privacy Policy

At RK Naturals, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit pathimugam.in, place an order, or interact with our services.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

Personal Information

This may include:

Full name
Email address
Phone number
Billing and shipping address
Order details
Payment-related information
Non-Personal Information

We may automatically collect certain technical information, such as:

Browser type
Device information
IP address
Pages visited
Date and time of your visit
Website usage information

This information helps us understand how visitors use our website and improve its performance and user experience.

2. How We Use Your Information

We may use the information we collect to:

Process and fulfill your orders.
Confirm and communicate order details.
Contact you regarding delivery or other order-related matters.
Provide customer support.
Improve our website, products, and services.
Prevent fraudulent or unauthorized transactions.
Send promotional communications about products, offers, or updates where permitted.

You may opt out of promotional communications at any time.

3. Payment Information

Online payments made through our website may be processed by third-party payment gateway providers such as Razorpay or other payment services made available through our website.

RK Naturals does not intentionally store your complete credit card, debit card, UPI, or banking credentials on our website. Payment information is processed through the applicable payment provider according to its security and privacy practices.

By making a payment through our website, you acknowledge that the payment transaction may also be subject to the terms and privacy policy of the applicable payment service provider.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

Payment gateway providers
Courier and delivery services
Website hosting and technical service providers
Website maintenance and security providers

These service providers receive only the information reasonably necessary to perform their services.

We may also disclose information when required by applicable law, legal proceedings, government authorities, or to protect our legal rights and the security of our website.

5. Security of Your Information

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your information.

6. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, analyze website traffic, and provide a better user experience.

Cookies are small files stored on your device by your web browser.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

7. Third-Party Websites

Our website may contain links to third-party websites, including payment providers, courier services, and social media platforms.

Once you leave the RK Naturals website, we are not responsible for the privacy practices, content, or security of those third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing them with your personal information.

8. Children’s Privacy

Our website and products are not intended for children under the age of 18.

We do not knowingly collect personal information from individuals under 18.

If you believe that a person under 18 has provided personal information to us, please contact us so that we can take appropriate action.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

Complete and maintain records of transactions.
Provide customer service.
Meet legal, accounting, or regulatory requirements.
Resolve disputes.
Prevent fraud or misuse.

When information is no longer required, we may securely delete or anonymize it where appropriate.

10. Your Privacy Choices

You may contact us if you have questions regarding the personal information we hold about you.

You may also request, where applicable, that we:

Provide information about the personal data we hold.
Correct inaccurate information.
Update your contact information.
Stop sending promotional communications.

Some information may need to be retained where required by law or for legitimate business purposes.

11. Changes to This Privacy Policy

RK Naturals may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

RK Naturals

3.3.20A3, Bharati Nagar
Akkammapettai, Sankari
Salem, Tamil Nadu – 637301
India

Phone: +91 8072396219
Email: rkpathimugam@gmail.com
Website: pathimugam.in

We aim to respond to privacy-related enquiries as soon as possible.